Privacy Policy

1. Data Controller and Scope

Hodoor World Ltd, a company registered in England and Wales (company number 13984519) with its registered office at 85 Great Portland Street, London, W1W 7LT, is the data controller for personal information collected through hodoorwheels.com. This policy explains how we handle that information and applies to all users and customers of the Website. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you register on the Website, we collect your name, contact telephone number, and email address. We may also collect information you provide when requesting a quote, placing an order, or contacting customer support.

3. Storage and Processors

Hodoor World Ltd does not store personal data on its own servers. Storage and processing are carried out by third-party service providers with whom we have entered into written agreements governing the use of their software and the protection of your information.

4. How We Use Your Information

By providing your personal data, you consent to its processing by Hodoor World Ltd for the following purposes: fulfilling our obligations to you under this offer; promoting our goods and services; conducting electronic and SMS surveys; monitoring marketing campaign results; providing customer support; arranging delivery of goods; running prize draws among users or customers; and monitoring user or customer satisfaction and service quality.

5. What Processing Means

Processing includes any operation performed on personal data, whether automated or manual, such as collection, recording, systematisation, accumulation, storage, refinement, use, transfer (including to third parties and cross-border transfer where necessary to perform our obligations), anonymisation, blocking, deletion, and destruction.

6. Marketing Communications

We may send information, including promotional messages, to your email address and mobile phone with your consent, which you give by taking actions that clearly identify you and confirm your willingness to receive such messages. You may opt out of receiving marketing and other information at any time without giving reasons by calling +44 (744) 0965 747 or by emailing [email protected]. Service messages about your order and its processing stages are sent automatically and cannot be opted out of.

7. Withdrawing Consent

You may withdraw consent to the processing of personal data by withdrawing your acceptance of this public offer. If acceptance was sent by post, notice of withdrawal is deemed received at the same time only if it is contained in the same postal delivery. If acceptance was sent by telegraph or other electronic means, notice of withdrawal must be deemed received simultaneously with acceptance only if it is received immediately after the acceptance is received.

8. Cookies

We use cookie technology. Cookies do not contain confidential information. By accepting this public offer, you agree to the collection, analysis, and use of cookies, including by third parties, for the purpose of generating statistics and optimising advertising messages.

9. IP Addresses

We receive information about the IP address of site visitors. This information is not used to identify the visitor.

10. Public Information

Hodoor World Ltd is not responsible for information that a user or customer provides on the Website in a generally accessible form.

11. Telephone Confidentiality

We undertake to prevent unauthorised access to information obtained during telephone conversations and to prevent its transfer to third parties not directly involved in the execution of orders, in accordance with applicable data protection law.